Refund Policy – Riyal Deal

Effective Date: October 15, 2026

At Riyal Deal, we aim to provide quality products and a smooth shopping experience for our customers across Saudi Arabia. Please review our return and refund policy below.

1. Return Eligibility

You may request a return or replacement if:

• You receive a damaged or defective product.

• You receive the wrong item.

• Your order arrives incomplete.

• The product is significantly different from its description on our website.

Products must be returned in their original condition, unused, and with their original packaging and accessories, where applicable.

2. Return Request Period

Please contact Riyal Deal within 7 days of receiving your order to request a return or replacement.

Requests will be reviewed according to the circumstances and applicable consumer protection laws.

3. Non-Returnable Products

Certain products may not be eligible for return once opened or used, particularly personal care, hygiene, and other products that cannot safely be resold.

This restriction does not affect any mandatory rights you may have under applicable law.

4. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact our customer support team with your order number, a description of the issue, and clear photos or videos where available.

We will review your request and advise you on the next steps.

5. Return Shipping Costs

If a return is required because of an error on our part or